Refund policy

Avonlea Jewelry Return Policy:
Items shipped from Avonlea Jewelry can be returned within 14 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
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Returns on custom, handmade products that have had different customization options, including any configurations, inscriptions, or designs (such as engravings, stamps, monograms, embroidery, embossing, etching or carving) are as follows:

-Notify us within 14 days of receipt.
-Due to personal configuration, inscription, or design on these products, we do not accept returns or exchanges unless the products are damaged or defective upon arrival.
-If there is a misspelling or error in the configuration, inscription, or design due to a mistake by Avonlea Jewelry, you are protected per the Amazon A-to-z Guarantee.
-All product packaging (such as boxes) and if applicable; certificates of authenticity, grading, and appraisal must be returned with the item. Products missing all their applicable tags are not acceptable for return.
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Jewelry and watch items with a value of $35 or more must be returned using a trackable shipping method.
-All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
-Any items returned without original documentation will be rejected.
-Items that have been resized, damaged, or otherwise altered after delivery won't be accepted for return.